Terms of use

Last updated: 13 October 2026

These terms apply to students using TaiChiAI (the app) and taichiai.app, run by LSTGMove, a company registered in Mauritius ("we"). By creating an account you accept them. Pose coaches and tai chi instructors using TaiChiAI Coach have their own terms (Terms for coaches and instructors). Questions: support@taichiai.app.

1. The service

TaiChiAI helps you practise tai chi. Your phone's camera tracks your body and compares your poses with those recorded by a tai chi coach of your gender and build. You can also create routines, follow your progress, and book live video lessons with independent tai chi instructors.

2. Your account

• You must be at least 16 years old and give accurate information.
• You sign in with a code sent to your email: keep access to your email secure. Your account is personal.
• You can delete your account at any time in the app (Account › Delete account). The email address of a deleted account cannot be used to create a new account: please use another email address.

3. Free week and plans

• After you sign up, TaiChiAI is free and complete for 7 days. After that, a paid plan is needed to keep practising poses and routines; your account and settings stay available, and live lessons with instructors can still be booked and paid per lesson.
• Plans are subscriptions bought and managed through the App Store (iPhone, iPad) or Google Play (Android). They renew automatically until you cancel them in your store account settings, and the store's own terms and refund rules apply.

4. Lessons with tai chi instructors

• Tai Chi instructors are independent professionals, not our employees. They set their own fee, availability and payment details.
• For now, you pay the instructor directly, using the details they give once you book. We do not handle this payment and are not a party to the agreement between you and the instructor. Each month we invoice instructors a commission on the lessons they gave.
• You can cancel free of charge up to 24 hours before a lesson. After that, the instructor may still ask you to pay.
• Instructors must give the lessons students book, or cancel them in the app in good time.

5. Practise safely

Tai Chi is a physical activity. Warm up, practise on a flat, non-slip floor with a clear space around you, never force a pose, and stop if you feel pain or dizziness. Take extra care with one-leg balances and low stances, keep a chair or wall within reach if your balance is unsure, and do not go lower than is comfortable for your knees. The scores and tips in the app are training aids, not medical or professional advice: if you have a health condition or an injury, ask a doctor before practising.

6. Recordings and content

• Tai Chi coaches keep the rights to their recorded poses, and allow us to show them to the students paired with them for as long as their account exists.
• TaiChiAI, its poses, instructions, texts, design and software belong to us or our licensors. You may use them only to practise, through the apps.

7. Respect for others

Do not post offensive, false or unlawful content (for example in reviews or profiles), harass anyone, or misuse or try to break the service. You can report a review or a profile and block a user in the app. We may remove content and suspend or close accounts that break these terms.

8. Availability and liability

We work to keep TaiChiAI available and accurate, but we cannot promise it will always be uninterrupted or error-free, or that body tracking will be exact. To the extent the law allows, we are not responsible for indirect losses, or for lessons, payments or disputes between students and instructors. Nothing in these terms limits rights you have under consumer law.

9. Changes and law

We may update these terms; we will tell you in the apps before important changes apply. These terms are governed by the laws of Mauritius, without taking away the protection of the consumer laws of the country where you live.